All Systems Operational

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By subscribing to our status page, you will receive email or SMS notification when UEAT has issues. If the issue has not been reported, you can report the problem by contacting our support team -> https://ueat.io/support

En vous abonnant à notre page de statut, vous recevrez des notifications par courriel ou par SMS lorsque UEAT rencontre des difficultés. Si le problème n'a pas été signalé, vous pouvez le faire en contactant notre équipe d'assistance -> https://ueat.io/support .

UEAT business address / Adresse de nos bureaux:
1130 Bd Charest O
Suite 105
Quebec City, Quebec, Canada
G1N 2E2

Uptime over the past 90 days. View historical uptime.
Back Office / Outil de Gestion ? Operational
90 days ago
99.99 % uptime
Today
Online Ordering / Commande en ligne ? Operational
90 days ago
99.73 % uptime
Today
Self-serving Kiosk / Borne de commande Operational
90 days ago
99.99 % uptime
Today
Payments / Paiements ? Operational
90 days ago
99.96 % uptime
Today
POS / Point de vente ? Operational
90 days ago
99.99 % uptime
Today
UBoard ? Operational
90 days ago
99.99 % uptime
Today
Hub ? Operational
90 days ago
99.73 % uptime
Today
Cloud Providers Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Cloud DNS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 30, 2024

No incidents reported today.

Oct 29, 2024
Maintenance on UEAT Services Oct 29th, 4:00 AM EST / Maintenance sur les services UEAT 29 oct, 4:00 AM EST
Completed - The scheduled maintenance has been completed.
Oct 29, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 04:00 EDT
Scheduled - (English will follow)

Action: Maintenance planifiée.
Quand: Mardi 29 octobre de 4h00 AM à 5h00 AM, heure de l'Est
Services Affectées: Tous (BackOffice, UBoard, Commande en ligne, etc.)

Veuillez prendre note que nous effectuerons une maintenance sur la commande en ligne UEAT, sur les applications mobiles, le portail administratif et tout autre service offert par UEAT. Cette opération aura lieu le mardi 29 octobre de 4h00 AM à 5h00 AM, heure de l'Est.

La maintenance a comme objectif de renforcer l'infrastructure et la sécurité de la plateforme UEAT afin d'améliorer l'expérience de nos clients et de mieux vous servir.

La commande en ligne UEAT, les applications mobiles, le portail administratif et tout autre service offert par UEAT ne seront pas disponibles durant cette maintenance, donc les clients ne pourront pas commander en ligne et vous n’aurez pas accès au portail administratif.

Soyez assurés que nous effectuerons cette maintenance dans les plus brefs délais afin que vos clients puissent commander auprès de votre établissement rapidement dans la journée du 29 octobre.

Merci de votre collaboration.

L'équipe UEAT
----------------------------------------
Action: Scheduled Maintenance.
When: Tuesday, October 29th from 4:00 AM to 5:00 AM Eastern Time
Affected Services: All (BackOffice, UBoard, Online Ordering, etc.)

Please note that we will be performing maintenance on the UEAT Online Ordering, mobile applications, admin panel and any other service offered by UEAT. This operation will take place on Tuesday, October 29th from 4:00 AM to 5:00 AM Eastern Time.

The objective of the maintenance is to strengthen the infrastructure and security of UEAT Platform in order to improve our customers' experience and to better serve you.

UEAT Online Ordering, mobile applications, admin panel and any other service offered by UEAT will not be available during this maintenance, so customers will not be able to order online and you will not have access to the admin panel.

Rest assured that we will perform this operation as quickly as possible so that your clients can order from your establishment rapidly on October 29th.

Thank you for your collaboration.

The UEAT team
Oct 28, 16:12 EDT
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024
Issue with the UEAT Platform / Problème avec la plateforme UEAT
Resolved - This incident has been resolved. It lasted from 11:00 AM EST to 11:16 AM EST.
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L'incident a été résolu. La durée de l'incident était de 11:00 AM EST à 11:16 AM EST.


Incident Number / Numéro d'incident: IR-20241023-001
Oct 23, 11:36 EDT
Monitoring - A fix has been implemented and we are monitoring the situation.

Un correctif a été mis en place et nous surveillons la situation.
Oct 23, 11:20 EDT
Identified - We’re experiencing a service outage with the UEAT Platform. Our team is currently working to restore the service. We apologize for any inconvenience. Next update as soon as possible.

--

Nous sommes au courant d'une panne de la plateforme UEAT. Notre équipe travaille actuellement à remettre en activité le service. Nous nous excusons pour la gêne occasionnée. Prochaine mise à jour dès que possible.
Oct 23, 11:14 EDT
Oct 22, 2024

No incidents reported.

Oct 21, 2024
Maintenance on UEAT Services Oct 21st, 4:00 AM EST / Maintenance sur les services UEAT 21 oct, 4:00 AM EST
Completed - The scheduled maintenance has been completed.
Oct 21, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 04:00 EDT
Scheduled - (English will follow)

Action: Maintenance planifiée.
Quand: Lundi 21 octobre de 4h AM à 5h AM, heure de l'Est.
Services Affectées: Tous (BackOffice, UBoard, Commande en ligne, etc.)

Veuillez prendre note que nous effectuerons une maintenance sur la commande en ligne UEAT, sur les applications mobiles, le portail administratif et tout autre service offert par UEAT. Cette opération aura lieu le lundi 21 octobre de 4h AM à 5h AM, heure de l'Est. Le choix de cette plage horaire permettra de réduire l'impact sur nos clients, puisque c'est la période la moins achalandée au niveau de la commande en ligne.

La maintenance a comme objectif de mettre à jour notre infrastructure.

La commande en ligne UEAT, les applications mobiles, le portail administratif et tout autre service offert par UEAT ne seront pas disponibles durant cette maintenance, donc les clients ne pourront pas commander en ligne et vous n’aurez pas accès au portail administratif.

Soyez assurés que nous effectuerons cette maintenance dans les plus brefs délais afin que vos clients puissent commander auprès de votre établissement rapidement dans la journée du 21 octobre.

Merci de votre collaboration.

L'équipe UEAT
----------------------------------------
Action: Scheduled Maintenance.
When: Monday, October 21st from 4:00 AM to 5:00 AM Eastern Time.
Affected Services: All (BackOffice, UBoard, Online Ordering, etc.)

Please note that we will be performing maintenance on the UEAT Online Ordering, mobile applications, admin panel and any other service offered by UEAT. This operation will take place on Monday, October 21st from 4:00 AM to 5:00 AM Eastern Time. The choice of this time slot will reduce the impact on our customers, as it is the least busy time for online ordering.

The objective of the maintenance is to update our infrastructure.

UEAT Online Ordering, mobile applications, admin panel and any other service offered by UEAT will not be available during this maintenance, so customers will not be able to order online and you will not have access to the admin panel.

Rest assured that we will perform this operation as quickly as possible so that your clients can order from your establishment rapidly on October 21st.

Thank you for your collaboration.

The UEAT team
Oct 18, 14:58 EDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

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