Uber Eats orders not coming to back office

Incident Report for UEAT

Resolved

This Incident has been resolved.

Posted Mar 14, 2024 - 21:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2024 - 20:58 EDT

Identified

The issue has been identified and a fix is on the way.

Posted Mar 14, 2024 - 20:55 EDT

Update

We are continuing to investigate the issue.

Posted Mar 14, 2024 - 20:35 EDT

Investigating

Our team is currently addressing an issue with Uber Eats orders not appearing on the Ueat Back Office and not being sent to the POS. We apologize for any inconvenience and assure you that a solution is in progress.

Posted Mar 14, 2024 - 20:20 EDT

This incident affected: Hub.